Privacy Policy

Liveaboardtrip.com is committed to protecting and safeguarding your personal information because of your privacy is very important to us. Please read below to find out how we handle your personal information minimized and limited to the purposes that you use our services for. Liveaboardtrip.com only collects, uses, and discloses personal information in accordance with this privacy policy. In this privacy policy, “personal information” means information about an identifiable individual.

1 - Collection of Personal Information

At the time that you book a reservation with a liveaboard using Liveaboardtrip.com’s online reservations system, Liveaboardtrip.com will collect personal information such as your title, name, email address, telephone number, transfer details and special requests. We do not store your credit card details. For payments we use reliable third-party online payment services. We also collect details of your reservation such as dates, itinerary, price and same personal information of persons traveling with you. You are not required to provide any personal information until you make a reservation.

2 - Purpose limitation and data minimization

We only collect necessary personal information to provide the reservation service. For example, for reservation request we only collect your title (to meet male/female sharing requirements),name, email address and telephone number. On the stage of payment we don’t collect your payment details but provide you with direct link to an online payment solution provider. After you paid deposit and your reservation is confirmed we may collect some additional information on behalf of the dive operator which is necessary to get official permissions, arrange transfers, accommodations and domestic flights in accordance with your reservation.

3 - Use

We will not use personal information collected from you for any purpose other than as follows: (I) to enable you to complete the reservation and to confirm it with the dive operator; (II) to assist with communications between you and the dive operator; (III) to analyze and improve your experience from using Liveaboardtrip.com (IV) to invite you to write a review of the services provided by the dive operator and us; and (V) if authorized at the time of collection, to provide to you notice of promotions, services, and products.

4 - Third party

You can sign up and log in to Liveaboardtrip.com using your Google or Facebook accounts. In this case we receive information which was collected by the third-party in accordance with their privacy policies. To control your personal information receivable this way, you can use privacy settings in your third-party account.

5 - Cookies

Cookies are being created and stored on your computer while you visit the Liveaboardtrip.com website. It assigns to your browser a number which helps to improve your experience from using website and to deliver content and ads more relevant to your interests. In accordance with best practice we provide the ability for you to manage cookies. You can always control which cookies to accept and which not by our cookie bot and also in your browser settings.

6 - Log files

Liveaboardtrip.com and third-party providers that we use to improve or market our service log files. Registered information may include country, language, browser type, mobile platform type, IP address, referring pages, landing pages, exit pages, session time and number of clicks. We use this information to analyze users activity, detect troubles, improve user experience and optimize our costs.

7 - Disclosure

We will share your personal information only with the dive operator with which you have made a reservation such as title, name, email, telephone number and reservation detail. We may also share limited information with third parties who provide services to Liveaboardtrip.com dedicated to improving user experience, promoting services and processing payments.

8 - Retention

We will retain personal information only for as long as is reasonably necessary to provide the service.

9 - Systems and Security

We have and will continue to implement systems to protect personal information from unauthorized access, collection, use, disclosure, copying, modification and disposal. Such systems include: (I) limiting access to personal information to only those employees who require the personal information in the scope of their employment; (II) using user IDs, passwords, encryption and firewalls; (III) when destroying personal information, using methods such as shredding documents and deleting electronically stored information; and (IV) storing personal information on secure servers.

10 - Accuracy, Editing and Deleting of Personal Information

We will make reasonable efforts to ensure that personal information is accurate and complete. You may request - by contacting us by email - a correction to or deletion of your personal information.

11 - Request and Delivery

You may request access to your personal information and we will use reasonable efforts to make the information available as soon as possible on 24/7 basis.

12 - Disclaimer

Liveaboardtrip.com keeps working to protect your personal information. However, there is certain risk when data is transmitted over the internet and we cannot warrant the security of any data that you transmit to us. Transmission of any personal information is at your own risk.

13 - Notifications and Emails

Liveaboardtrip.com may send email newsletters and specific email notifications related to your reservation. You can choose to stop receiving email newsletters at any time by clicking “unsubscribe” link at the bottom of any our newsletter. Notifications are part of business process related to your reservation and once started they can’t be stopped sending due to high risk of your reservation cancellation without appropriate actions or responses done in time from your side. That’s why notifications along with service-related emails do not offer an option to unsubscribe as they are necessary to provide the services you requested.

14 - Updating Profile Information

You may amend or edit your profile information at any time in your account settings. If you need further assistance, please contact us and we will respond to your request within 24-48 hours.